Privacy policy

This policy explains what personal information Canadian Radio Stations collects when you use the site, why, and the rights you have under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, for residents of Quebec, the Act respecting the protection of personal information in the private sector (as amended by Law 25).

What we collect

• Usage information: pages visited, stations played, approximate location (country/province) and device type, used to run and improve the site.
• Contact messages: the name, email address and message you send through the contact form, used only to answer you.
• Local preferences: your favourite stations, volume and last station are stored in your own browser, not on our servers.
• Storage outside Canada: our servers and service providers may be located outside Canada, and your information may then be subject to the laws of those countries. We only use providers that protect personal information in a way comparable to Canadian law.

Why we use it and consent

We use personal information only for the purposes described here: to operate the site, measure its audience, answer messages and, where enabled, show advertising. By using the site you consent to these purposes; you can withdraw your consent at any time, subject to legal or contractual restrictions, by stopping use of the site, deleting cookies or writing to us.

Cookies and advertising

We use cookies and similar technologies for basic site functions, audience measurement and, where enabled, advertising (for example Google AdSense). You can block or delete cookies in your browser settings at any time. Advertising partners may use cookies to show ads based on your visits to this and other websites.

Radio streams

When you press play, your browser connects directly to the broadcaster’s streaming server (or, for some older streams, through our own relay), which receives your IP address and may apply its own terms and privacy policy.

How long we keep information and how we protect it

Contact messages are kept for up to 24 months. Aggregated statistics contain no personal information and may be kept longer. We protect information with security safeguards appropriate to its sensitivity.

Your rights

You can ask for access to the personal information we hold about you and ask us to correct it. Write to [email protected]; we will reply within 30 days. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, in Quebec, the Commission d’accès à l’information.